HARTINI, H.; LISTIANTY, F.; ROTTIE, J. Hubungan Kualitas Asuhan Keperawatan dengan Kepuasan Pasien BPJS di RSU GMIM Pancaran Kasih Manado. Journal Of Community & Emergency, [S. l.], v. 6, n. 1, p. 18–23, 2018. Disponível em: https://www.ejournal.unpi.ac.id/index.php/JOCE/article/view/169. Acesso em: 29 jul. 2025.